Always Going North

Notes on customer acquisition, growth, and app marketing

Author: O. Sentrec Page 2 of 6

Creating push notifications that are timely, personal and actionable

A push notification is a brief and attention-grabbing message that brands can send to their customers even when they are not currently engaging with the app or the website. These messages come from the apps you have installed on your phone.

Modern push notifications were popularized by Apple that in 2009 launched push notification support for iOS and the Apple Push Notification Service (APNs). Google introduced push notification support on Android in 2010.

Why are they so important?

Push notifications are the follow-up to user acquisition. They are great for boosting retention and engagement rates. If they are timely, personal, and actionable they have the potential to be the most intuitive and intimate way to interact with your users. Keep in mind that push notifications only reach users who have installed your app

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How to improve mobile SEO for your website and your native app

Why is important to optimize for mobile SEO

  • Nowadays more people search on mobile phones than computers.
  • People are five times more likely to leave a  site if it’s not mobile-friendly.
  • Over half of mobile users will leave a website if it takes longer than three seconds to load.

If you want to benefit from SEO, you need a website to participate in Google indexing (Firebase App Indexing) and other traditional signals that contribute to ranking. So, if you have begun with a native app only, you’ll need a website to take advantage of SEO.

If you don’t have a website, there are some companies that offer a solution to solve that problem while you build it. Branch, for example, offers app content sitemaps with AMP Deepviews for search. They automatically index your app content and create a de-duped sitemap hosted on your app.link domain to expose your content to search. You have to enable app indexing first.

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Mobile pricing and monetization. Advanced mobile marketing course

The science behind mobile pricing and monetization

Principles of pricing

Even though pricing is so essential to make a company profitable and drive revenue, it’s a marketing element often overlooked by companies mostly because they think that is something they have no control over, the market is going to define it, or that the competition has already set the price.

Part of the marketing efforts should be directed at designing a pricing strategy that simultaneously creates the consumer’s incentive to buy the product and the firm’s incentive to sell the product.

Tools to help you define a pricing strategy: Value, structure, CLV, price sensitivity, and business’s goals

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How to increase user engagement. Advanced mobile marketing course.

What is engagement and why it’s important

Engagement is the process of actively building, nurturing, and managing relationships with customers. It’s important because it increases retention, and retention is the first step for growth.

Engagement can mean different things based on the function of the app and the type of user. It is important to segment our users to help us understand how they are engaging with our app. Every user is different and different mediums lead to different levels of engagement. For example, if you have a mobile website and also a mobile app, you’ll see that the engagement varies from one to the other. Studies and research show that most of the time people spend on mobile is spent on apps. The average time spend in mobile web is 19 minutes per day and the average time spent in an app is 1.9 hours per day.

Even though time spent in apps dominates mobile usage we need to remember that 25% of all apps are used just once before being discarded.

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Guide to mobile app onboarding. Advanced mobile marketing course.

What is onboarding and why is it important?

Onboarding is the process of creating a successful and loyal user by explaining the core value and the basic actions behind your product. It is a progressive process that involves research, testing, and optimization. The first experience a user has with your app determines if he/she is going to use it again or not. The onboarding flow should showcase the app’s most important features and guide users on how to use them. You need to consider new users, inactive users, and existing users as different users need different onboarding flows.

The statistics show that 1 of 4 people abandon an app after a single use. What makes onboarding so crucial to the success of your app is that it will increase retention, and retention is what you need in order to grow your business. If you have bad onboarding your user acquisition efforts go down the drain.

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